Browsing HBS Scholarly Articles by Keyword "culture"
Now showing items 1-3 of 3
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The Effectiveness of Management-By-Walking-Around: A Randomized Field Study
(2014-07-18)Management-By-Walking-Around (MBWA) is a widely adopted technique in hospitals that involves senior managers directly observing frontline work. However, few studies have rigorously examined its impact on organizational ... -
A Randomized Field Study of a Leadership WalkRoundsTM-Based Intervention
(2012-07-18)Background: Leadership WalkRoundsTM have been widely adopted as a technique for improving patient safety and safety climate. WalkRoundsTM involve senior managers directly observing frontline work and soliciting employees’ ... -
The Rise and Fall of Small Worlds: Exploring the Dynamics of Social Structure
(INFORMS, 2012)This paper explores the interplay between social structure and economic action by examining some of the evolutionary dynamics of an emergent network that coalesces into a small-world system. The study highlights the ...