Browsing HBS Scholarly Articles by Keyword "management practices and processes"
Now showing items 1-12 of 12
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Americans Do IT Better: US Multinationals and the Productivity Miracle
(American Economic Association, 2012)US productivity growth accelerated after 1995 (unlike Europe's), particularly in sectors that intensively use information technologies (IT). Using two new micro panel datasets we show that US multinationals operating in ... -
Customer-Driven Misconduct: How Competition Corrupts Business Practices
(INFORMS, 2013)Competition among firms yields many benefits but can also encourage firms to engage in corrupt or unethical activities. We argue that competition can lead organizations to provide services that customers demand but that ... -
Disclosure Practices of Foreign Companies Interacting with U.S. Markets
(2004)We analyze the disclosure practices of companies as a function of their interaction with the U.S. markets for a group of 794 firms from 24 countries in Asia-Pacific and Europe. Our analysis uses the Transparency and ... -
The Effectiveness of Management-By-Walking-Around: A Randomized Field Study
(2014-07-18)Management-By-Walking-Around (MBWA) is a widely adopted technique in hospitals that involves senior managers directly observing frontline work. However, few studies have rigorously examined its impact on organizational ... -
Exploring the duality between product and organizational architectures: A test of the “mirroring” hypothesis
(Elsevier BV, 2012)A variety of academic studies argue that a relationship exists between the structure of an organization and the design of the products that the organization produces. Specifically, products tend to "mirror" the architectures ... -
Incentivizing Calculated Risk-Taking: Evidence from an Experiment with Commercial Bank Loan Officers
(Wiley-Blackwell, 2014-07-18)This paper uses a series of experiments with commercial bank loan officers to test the effect of performance incentives on risk assessment and lending decisions. We first show that while high-powered incentives lead to ... -
International Data on Measuring Management Practices
(American Economic Association, 2016-05)We examine methods used to survey firms on their management and organizational practices. We contrast the strengths and weaknesses of "open-ended questions" (e.g., World Management Survey) with "closed questions" (e.g., ... -
Making Transparency Transparent: The Evolution of Observation in Management Theory
(2017)Observation is key to management scholarship and practice. Yet a holistic view of its role in management has been elusive, in part due to shifting terminology. The current popularity of the term “transparency” provides the ... -
Markets, Morals, and Practices of Trade: Jurisdictional Disputes in the U.S. Commerce in Cadavers
(Cornell University, The Johnson School, 2010)This study examines the U.S. commerce in human cadavers for medical education and research to explore variation in legitimacy in trades involving similar goods. It draws on archival, interview, and observational data mainly ... -
The New Empirical Economics of Management
(Wiley-Blackwell, 2014)Over the last decade the World Management Survey (WMS) has collected firm-level management practices data across multiple sectors and countries. We developed the survey to try to explain the large and persistent TFP ... -
The Role of Organizational Scope and Governance in Strengthening Private Monitoring
(INFORMS, 2013)Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be particularly ... -
The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control
(SAGE Publications, 2012)Using data from embedded participant-observers and a field experiment at the second largest mobile phone factory in the world, located in China, I theorize and test the implications of transparent organizational design on ...