How to Tie Everyday Work to Strategy

How to Tie Everyday Work to Strategy

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How to Tie Everyday Work to Strategy

dc.contributor.author	Stergios, Malgorzata G.
dc.contributor.author	Kennedy, Mary Lee
dc.date.accessioned	2010-04-09T15:46:23Z
dc.date.issued	2009
dc.identifier.citation	Kennedy, Mary Lee, and Malgorzata (Gosia) Stergios. 2009. How to tie everyday work to strategy. Journal of Information and Knowledge Management 8(4): 287-300.	en_US
dc.identifier.issn	0219-6492	en_US
dc.identifier.uri	http://nrs.harvard.edu/urn-3:HUL.InstRepos:3875046
dc.description.abstract	The paper describes how Harvard Business School's Knowledge and Library Services (KLS) leveraged collective knowledge of its employees in formulating, implementing, and evaluating strategy. The organization was faced with major, disruptive changes in its environment and needed the diverse knowledge and a full engagement of all employees to make a series of strategic shifts. The shifts included integrating KLS products and services with the Harvard Business School research and course development process, developing global scope in information resources and expertise, and trading its role as the guardian of books and buildings for the organizer of the School's priority information assets. In order to achieve that, KLS launched the Environmental Scan Program relying on employees' insights aggregated through social tagging, trend analysis and internal prediction markets tracking emerging trends. KLS also created processes for collective assessment of strategy and a faster way of turning ideas into new products and services. The paper concludes with the assessment of the approach, pointing to a difficult balance between emergent and collective dimensions of strategy process with its formal, structured facets.	en_US
dc.language.iso	en_US	en_US
dc.publisher	World Scientific Publishing	en_US
dc.relation.isversionof	doi:10.1142/S0219649209002403	en_US
dash.license	OAP
dc.subject	collective intelligence	en_US
dc.subject	strategy management	en_US
dc.subject	prediction markets	en_US
dc.subject	opportunity management	en_US
dc.subject	information professionals	en_US
dc.title	How to Tie Everyday Work to Strategy	en_US
dc.type	Journal Article	en_US
dc.description.version	Accepted Manuscript	en_US
dc.relation.journal	Journal of Information and Knowledge Management	en_US
dash.depositing.author	Stergios, Malgorzata G.
dc.date.available	2010-04-09T15:46:23Z