Telephone Triage Service Data for Detection of Influenza-Like Illness

Telephone Triage Service Data for Detection of Influenza-Like Illness

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Telephone Triage Service Data for Detection of Influenza-Like Illness

dc.contributor.author	Yih, Katherine Katherine
dc.contributor.author	Teates, Kathryn S.
dc.contributor.author	Abrams, Allyson
dc.contributor.author	Kleinman, Ken Paul
dc.contributor.author	Kulldorff, Martin
dc.contributor.author	Pinner, Robert
dc.contributor.author	Harmon, Robert
dc.contributor.author	Wang, Stanley
dc.contributor.author	Platt, Richard
dc.date.accessioned	2012-02-11T15:34:13Z
dc.date.issued	2009
dc.identifier.citation	Yih, W. Katherine, Kathryn S. Teates, Allyson Abrams, Ken Kleinman, Martin Kulldorff, Robert Pinner, Robert Harmon, Stanley Wang, and Richard Platt. 2009. Telephone triage service data for detection of influenza-like illness. PLoS ONE 4(4): e5260.	en_US
dc.identifier.issn	1932-6203	en_US
dc.identifier.uri	http://nrs.harvard.edu/urn-3:HUL.InstRepos:8156558
dc.description.abstract	Background: Surveillance for influenza and influenza-like illness (ILI) is important for guiding public health prevention programs to mitigate the morbidity and mortality caused by influenza, including pandemic influenza. Nontraditional sources of data for influenza and ILI surveillance are of interest to public health authorities if their validity can be established. Methods/Principal Findings: National telephone triage call data were collected through automated means for purposes of syndromic surveillance. For the 17 states with at least 500,000 inhabitants eligible to use the telephone triage services, call volume for respiratory syndrome was compared to CDC weekly number of influenza isolates and percentage of visits to sentinel providers for ILI. The degree to which the call data were correlated with either CDC viral isolates or sentinel provider percentage ILI data was highly variable among states. Conclusions: Telephone triage data in the U.S. are patchy in coverage and therefore not a reliable source of ILI surveillance data on a national scale. However, in states displaying a higher correlation between the call data and the CDC data, call data may be useful as an adjunct to state-level surveillance data, for example at times when sentinel surveillance is not in operation or in areas where sentinel provider coverage is considered insufficient. Sufficient population coverage, a specific ILI syndrome definition, and the use of a threshold of percentage of calls that are for ILI would likely improve the utility of such data for ILI surveillance purposes.	en_US
dc.language.iso	en_US	en_US
dc.publisher	Public Library of Science	en_US
dc.relation.isversionof	doi:10.1371/journal.pone.0005260	en_US
dc.relation.hasversion	http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2668187/pdf/	en_US
dash.license	LAA
dc.subject	syndromic surveillance	en_US
dc.subject	public health	en_US
dc.subject	United States	en_US
dc.subject	system	en_US
dc.title	Telephone Triage Service Data for Detection of Influenza-Like Illness	en_US
dc.type	Journal Article	en_US
dc.description.version	Version of Record	en_US
dc.relation.journal	PLoS ONE	en_US
dash.depositing.author	Platt, Richard
dc.date.available	2012-02-11T15:34:13Z
dash.affiliation.other	HMS^Population Medicine	en_US
dash.affiliation.other	HMS^Population Medicine	en_US
dash.affiliation.other	HMS^Population Medicine	en_US