Now showing items 1-4 of 4

    • Creating Reciprocal Value Through Operational Transparency 

      Buell, Ryan Williams; Kim, Tami; Tsay, Chia-Jung (2014-12-09)
      We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, ...
    • Decision Making Under Information Asymmetry: Experimental Evidence on Belief Refinements 

      Schmidt, William; Buell, Ryan Williams (2014-11-06)
      We explore how individuals make decisions in an operations management setting when there is information asymmetry between the firm and an outside investor. A common assumption in the signaling game literature is that beliefs ...
    • 'Last-place Aversion': Evidence and Redistributive Implications 

      Kuziemko, Ilyana; Buell, Ryan Williams; Reich, Taly; Norton, Michael Irwin (Oxford University Press (OUP), 2014)
      We present evidence from laboratory experiments showing that individuals are "last-place averse." Participants choose gambles with the potential to move them out of last place that they reject when randomly placed in other ...
    • Lifting the Veil: The Benefits of Cost Transparency 

      Mohan, Bhavya; Buell, Ryan Williams; John, Leslie (2014-11-07)
      A firm’s costs are typically tightly-guarded secrets. However, across a field study and six laboratory experiments we identify when and why firms benefit from revealing unit cost information to consumers. A natural field ...