Browsing by Author "Greenstein, Shane"
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Do Experts or Crowd-Based Models Produce More Bias? Evidence from Encyclopædia Britannica and Wikipedia
Greenstein, Shane; Zhu, Feng (2018)Organizations today can use both crowds and experts to produce knowledge. While prior work compares the accuracy of crowd-produced and expert-produced knowledge, we compare bias in these two models in the context of contested ... -
Evidence of Decreasing Internet Entropy: The Lack of Redundancy in DNS Resolution by Major Websites and Services
Bates, Samantha L; Bowers, John; Greenstein, Shane M; Weinstock, Jordi Portell; Zittrain, Jonathan L. (2018)This paper analyzes the extent to which the Internet’s global domain name resolution (DNS) system has preserved its distributed resilience given the rise of cloud-based hosting and infrastructure. We explore trends in the ... -
Invention and Agglomeration in the Bay Area: Not Just ICT
Forman, Chris; Goldfarb, Avi; Greenstein, Shane (American Economic Association, 2016-05)We document that the Bay Area rose from 4% of all successful US patent applications in 1976 to 16% in 2008. This is partly driven by the increase in the prevalence of information and communication technology; however, even ... -
Net Neutrality: A Fast Lane to Understanding the Trade-offs
Greenstein, Shane; Peitz, Martin; Valletti, Tommaso (American Economic Association, 2016-05)The last decade has seen a strident public debate about the principle of "net neutrality." The economic literature has focused on two definitions of net neutrality. The most basic definition of net neutrality is to prohibit ... -
Open Content, Linus’ Law, and Neutral Point of View
Greenstein, Shane; Zhu, Feng (Institute for Operations Research and the Management Sciences (INFORMS), 2016-09)The diffusion of the Internet and digital technologies has enabled many organizations to use the open-content production model to produce and disseminate knowledge. While several prior studies have shown that the open-content ... -
The Persistence of Broadband User Behavior: Implications for Universal Service and Competition Policy
Boik, Andre; Greenstein, Shane; Prince, Jeffrey (Elsevier BV, 2019-09)In several markets, firms compete not for consumer expenditure but consumer attention. We examine user priorities over the allocation of their time, and interpret that behavior in light of salient tensions in policy ... -
The Reference Wars: Encyclopædia Britannica's Decline and Encarta's Emergence
Greenstein, Shane (Wiley, 2017-05)The experience of Encyclopædia Britannica provides the canonical example of the decline of an established firm at the outset of the digital age. Competition from Microsoft’s Encarta in 1993 led to sharp declines in the ... -
Technological Leadership (de)Concentration: Causes in Information and Communication Technology Equipment
Ozcan, Yasin; Greenstein, Shane (Oxford University Press (OUP), 2020-04)Using patent data from 1976 to 2010 as indicators of inventive activity, we determine the concentration level of where inventive ideas originate and then examine how and why those concentrations change over time. The ...