Browsing by Author "Leonard, Herman"

Now showing items 1-3 of 3

    • Crisis Communications for COVID-19 

      Leonard, Herman; Howitt, Arnold; Giles, David (Harvard University, 2020-04)
      Communication with employees, customers, investors, constituents, and other stakeholders can contribute decisively to the successful navigation of a crisis. But how should leaders think about what they are trying to say ...

    • Crisis Management for Leaders Coping with COVID-19 

      Leonard, Herman; Howitt, Arnold; Giles, David (Harvard University, 2020-04)
      In the face of the rapidly evolving coronavirus crisis that demands many urgent decisions but provides few clear-cut cues and requires tradeoffs among many critically important values, how can leaders and their advisers ...

    • Why Was Boston Strong? Lessons from the Boston Marathon Bombing 

      Leonard, Herman; Howitt, Arnold; Cole, Christine; Heymann, Philip (Harvard University, 2014-04)
      On April 15, 2013, at 2:49 pm, an improvised explosive device (IED) detonated near the finish line of the Boston Marathon. Three people died, and more than 260 others needed hospital care, many having lost limbs or suffered ...