Browsing by Author "Singer, Sara"
Now showing items 1-9 of 9
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The Effectiveness of Management-By-Walking-Around: A Randomized Field Study
Tucker, Anita Carson; Singer, Sara Jean (2014-07-18)Management-By-Walking-Around (MBWA) is a widely adopted technique in hospitals that involves senior managers directly observing frontline work. However, few studies have rigorously examined its impact on organizational ... -
Improving Health Care Delivery: Patient Care Integration and Manager Commitment
Fryer, Ashley-Kay (2016-05-17)This dissertation investigates how patient-perceived integrated care and manager commitment influence the improvement and integration of health care delivery. Using survey instruments, across three studies I examine potential ... -
Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program
Tucker, Anita Lynn; Singer, Sara Jean (2012-07-16)Service organizations frequently implement improvement programs to increase quality. These programs often rely on employees’ suggestions about improvement opportunities. Organizations face a trade-off with such ... -
Network Administrative Organizations: Improving the Performance of Health Care Networks in a Developing Country Context
Offor Ogunro, Chinenye C. (2016-09-20)Network administrative organizations (NAOs) are a form of network governance where an external entity centrally manages the activities of firms participating in a network, including simultaneous management of multiple ... -
Organizational culture in cardiovascular care in Chinese hospitals: a descriptive cross-sectional study
Yin, Emily S.; Downing, Nicholas S.; Li, Xi; Singer, Sara J.; Curry, Leslie A.; Li, Jing; Krumholz, Harlan M.; Jiang, Lixin (BioMed Central, 2015)Background: Organizational learning, the process by which a group changes its behavior in response to newly acquired knowledge, is critical to outstanding organizational performance. In hospitals, strong organizational ... -
A Randomized Field Study of a Leadership WalkRoundsTM-Based Intervention
Tucker, Anita Lynn; Singer, Sara Jean (2012-07-18)Background: Leadership WalkRoundsTM have been widely adopted as a technique for improving patient safety and safety climate. WalkRoundsTM involve senior managers directly observing frontline work and soliciting employees’ ... -
Sustainability Assessment of a Short-Term International Medical Mission
Bido, Jennifer; Singer, Sara; Diez Portela, D.; Ghazinouri, R.; Driscoll, Daniel Alexander; Alcantara Abreu, L.; Aggouras, B. M.; Thornhill, Thomas; Katz, Jeffrey (Journal of Bone and Joint Surgery, 2015)Background: Few studies have analyzed the tangible impact of global, philanthropic medical missions. We used qualitative methods to analyze the work of one such mission, Operation Walk Boston, which has made yearly trips ... -
The time is now for action research
Singer, Sara J (BioMed Central, 2013)Despite highly systematic methods for identifying priority problems and assessing intervention effects, the recent study by Tourgeman-Bashkin and colleagues would not be considered rigorous by conventional standards of ... -
Use of the Internet for health information by the chronically ill
Wagner, Todd H.; Baker, Laurence C.; Bundorf, M. Kate; Singer, Sara Jean (Centers for Disease Control and Prevention, 2004)Introduction: Chronic conditions are among the leading causes of death and disability in the United States. The Internet is a source of health information and advice for individuals with chronic conditions and shows promise ...