This dissertation consists of three papers that analytically and empirically explore how to better engage firms and supply chains in environmental sustainability initiatives. Together, these papers contribute to the ...

My research examines how firm operational decisions influence and are influenced by firm value. In particular, I focus on these relationships in the context of low probability, high impact disruptions. Over the last several ...

In this collection of essays, I develop a deeper insight into how to incorporate the behavioral aspects of medical care into resource allocation and decision making. Clinicians can, and do, react to variations in the state ...

This dissertation presents research on two topics in retail operations management: the inventory-based lending cycle and the impact of supplier inventory service level on retailer demand. The first study examines the cycle ...

Over time, the delivery of services has become increasingly co-productive (customers participate materially in the production of service outcomes) and inseparable from customer view. As a result, a distinctive aspect of ...

In this dissertation, I examine the problem of physician performance evaluation and investigate ways to improve the performance of physicians in the context of an Emergency Department (ED) setting. In the first chapter — ...