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Essays on External Context and Operating Models
(2016-04-27)
Effective operating models based on carefully selected resources, processes and logic allow organizations to develop the right products and services and deliver them to customers. However, there has been little investigation ...
The Continuum of Choice: Essays on How Consumer Decisions Are Made, Changed, and Perceived
(2016-05-13)
This research investigates the continuum of choice—unseen, unanticipated causes and consequences of consumer decisions. Three essays investigate hidden factors that influence the choices we make, subtle ways to affect ...
Why Do Firm Practices Differ? Examining the Selection and Implementation of Organizational Practices
(2016-04-27)
This dissertation is comprised of three studies investigating sources of variation in firm practices. Firm practices may differ both due to differences in the practices firms choose to implement – different types of firms ...
Essays on the Design and Industrial Organization of Online Markets
(2016-04-27)
The internet has revolutionized marketing. Firms use the internet to procure advertising content, reach consumers, and offer a convenient channel of purchase. Given the growing importance of the internet, marketers must ...
Donations and Differentiation: Three Essays on Non-Profit Strategy
(2016-05-13)
Given increased competition with for-profit firms, the issue of the comparative advantage of non-profit organizations is renewed. While non-profits may want to differentiate themselves when faced with additional non-profit ...
How Micro-Processes Change Social Hierarchies in Teams
(2016-05-13)
Social hierarchies can prevent teams from hearing and using all of their members’ contributions. They are also ubiquitous and difficult to change, reinforced by conscious and unconscious factors as well as social-structural ...
Essays on Corporate Governance and Shareholder Activism
(2016-05-13)
In these essays, I explore the relation between shareholder activism and corporate governance, mainly the board of directors and takeover defense measures.
In the first essay, “Takeover defenses in the era of shareholder ...
Management Control and Employee-Driven Innovation
(2016-05-13)
Organizations increasingly empower their employees to conduct local experimentation and generate innovation ideas. The aim of this dissertation is to understand the role of management control mechanisms in motivating and ...
Gold Star vs. North Star Leaders: Role Orientations and Arbitrage in Crossing Sector Boundaries
(2016-05-13)
Through a qualitative study of professionals whose careers span the public and private sectors, I develop theory on boundary crossing in a career. I find that two role orientations – gold-star and north-star orientation – ...
Essays on Online and Multi-Channel Marketing
(2016-05-13)
Firms increasingly adopt online and multi-channel marketing strategies to reach and persuade consumers. Therefore, designing an effective marketing mix is critical to their success. The aim of my dissertation is to understand ...