Browsing HBS Scholarly Articles by Keyword "failure"
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Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals
(2014-05-13)Frontline care providers in hospitals spend at least 10% of their time working around operational failures, which are situations where information, supplies, or equipment needed for patient care are insufficient. However, ... -
Learning from My Successes and from Others' Failures: Evidence from Minimally Invasive Cardiac Surgery
(INFORMS, 2013-09-03)Learning from past experience is central to an organization's adaptation and survival. A key dimension of prior experience is whether an outcome was successful or unsuccessful. While empirical studies have investigated the ...