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When 3+1 > 4: Gift Structure and Reciprocity in the Field
(2016-09-01)
Do higher wages elicit reciprocity and hence higher effort? In a field experiment with 266 employees, we find that paying above-market wages, per se, does not have an effect on effort relative to paying market wages. ...
Strategic Disclosure: The Case of Business School Rankings
(2014-01-13)
We empirically analyze disclosure decisions made by 240 MBA programs about which rankings to display on their websites. We present three main findings. First, consistent with theories of countersignaling, top schools are ...
Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud
(INFORMS, 2015-09-29)
Consumer reviews are now part of everyday decision making. Yet, the credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. ...
Big Data and Big Cities: The Promises and Limitations of Improved Measures of Urban Life
(2018-01-01)
New, “big” data sources allow measurement of city characteristics and outcome variables higher frequencies and finer geographic scales than ever before. However, big data will not solve large urban social science questions ...
Salience in Quality Disclosure: Evidence from the U.S. News College Rankings
(Wiley-Blackwell, 2013)
How do rankings affect demand? This paper investigates the impact of college rankings, and the visibility of those rankings, on students' application decisions. Using natural experiments from U.S. News and World Report ...
Effectiveness of Paid Search Advertising: Experimental Evidence
(2017-01-23)
Paid search has become an increasingly common form of advertising, comprising about half of all online advertising expenditures. To shed light on the effectiveness of paid search, we design and analyze a large-scale field ...
What Makes a Critic Tick? Connected Authors and the Determinants of Book Reviews
(Elsevier, 2013)
This paper investigates the determinants of expert reviews in the book industry. Reviews are determined not only by the quality of the product, but also by the incentives of the media outlet providing the review. For ...
Is No News (Perceived as) Bad News? An Experimental Investigation of Information Disclosure
(2015-04-14)
A central prediction of information economics is that market forces can lead businesses to voluntarily provide information about the quality of their products, yet little voluntary disclosure is observed in the field. In ...
Designing Online Marketplaces: Trust and Reputation Mechanisms
(2017-01-23)
Online marketplaces have proliferated over the past decade, creating new markets where none existed. By reducing transaction costs, online marketplaces facilitate transactions that otherwise would not have occurred and ...
Productivity and Selection of Human Capital with Machine Learning
(2016)
Economists have become increasingly interested in studying the nature of production functions in social policy applications, with the goal of improving productivity. Traditionally models have assumed workers are homogenous ...