Reputation and Public Administration
Krause, George A.
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CitationCarpenter, Daniel P., and George A. Krause. 2011. “Reputation and Public Administration.” Public Administration Review 72 (1) (November 15): 26–32. doi:10.1111/j.1540-6210.2011.02506.x.
AbstractThis article examines the application of organizational reputation to public administration. Organizational reputation is defined as a set of beliefs about an organization’s capacities, intentions, history, and mission that are embedded in a network of multiple audiences. The authors assert that the way in which organizational reputations are formed and subsequently cultivated is fundamental to understanding the role of public administration in a democracy. A review of the basic assumptions and empirical work on organizational reputation in the public sector identifies a series of stylized facts that extends our understanding of the functioning of public agencies. In particular, the authors examine the relationship between organizational reputation and bureaucratic autonomy.
Citable link to this pagehttp://nrs.harvard.edu/urn-3:HUL.InstRepos:34257913
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