Toledo, Stephanie Karis2018-10-302018-052018-04-302018Toledo, Stephanie Karis. 2018. Program Review: How to Use a Technical Task to Surface the Root Issues of a School System. Doctoral dissertation, Harvard Graduate School of Education.http://nrs.harvard.edu/urn-3:HUL.InstRepos:37717428The following capstone explores how a technical task, such as a program review, can be used to surface the root causes preventing a district from optimally meeting the needs of all its students. Once the underlying needs are surfaced, it also discusses ways to support a system in building structures, developing a culture, using its resources, and engaging stakeholders in a process of continuous improvement. The paper explores how an approach to continuous improvement might be a way to build action into the review process such that organizations can be improving while learning, with a focus on how a central office team can optimize their leadership to support the teaching and learning in classrooms.application/pdfenEducation, AdministrationThesis or Dissertation2018-10-30