Browsing HBS Scholarly Articles by Author "Collins, Hanne"
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A Practical Guide to Conversation Research: How to Study What People Say to Each Other
Yeomans, Michael; Boland, F. Katelynn; Collins, Hanne; Abi-Esber, Nicole; Brooks, Alison (SAGE Publications, 2023-10)Conversation—a verbal interaction between two or more people—is a complex, pervasive, and consequential human behavior. Conversations have been studied across many academic disciplines. However, advances in recording and ...