Person:

Lee, Jooa

How do organizations create an environment to motivate their employees to be healthy, productive, and competent decision makers? My dissertation identifies the underlying factors that could prevent organizations from achieving their goals, and takes on three research projects to address such barriers to successful organizational functioning. To provide a theoretical foundation for my research, I bring together conceptual and methodological streams from various disciplines including organizational behavior, behavioral decision research, and cognitive and affective psychology. I then employ multiple methods, including laboratory experiments involving psychophysiology as well as field research.

Three essays compose this dissertation. My first essay examines the role of emotion-regulation processes in moral decision making. That is, emotion-regulation strategies (concealing and rethinking emotions) influence the decision maker’s preference for utilitarian choice. Using a process-dissociation approach, I also show emotion regulation selectively reduces deontological inclinations, leading to greater preference for utilitarian decisions. My second essay utilizes data from a large-scale field data as well as data from laboratory and online labor market. This research shows how seemingly irrelevant, uncontrollable factors—such as rain—may influence employee productivity by eliminating potential cognitive distractions. My third essay focuses on an intervention designed to invoke individuals’ psychosocial resources. Using a method called the Reflected Best-Self Exercise, I empirically test a set of hypotheses at the individual and team level. This research demonstrates that this intervention not only has positive health and stress-buffering effects, but also has implications for individual-level creativity, team-level functioning and performance. 

Across three essays, I argue that organizational performance should be understood in terms of the functioning of individual employees and teams. Thus, my work lays groundwork for organizational leaders to counteract the three barriers to organizational functioning.

People experience a threat to their moral self-concept in the face of discrepancies between their moral values and their unethical behavior. We theorize that people’s need to restore their view of themselves as moral activates thoughts of a high-density personal social network. Such thoughts also lead people to be more likely to engage in further unethical behavior. In five experiments, participants reflected on their past unethical behavior, and then completed a task designed to measure network density. Those who cheated more frequently in the past, recalled their negative moral identity, or decided to lie were more likely to activate a high-density network (Experiment 1-3). Using a mediation-by-moderation approach (Experiment 4), we confirm that this link between dishonesty and network density is explained by a threat to positive self-concept. Importantly, activating a dense network after engaging in dishonest behavior allows further dishonest behavior in a subsequent task (Experiment 5).