Confidentiality in the digital age

Abstract

Confidentiality is a pillar of our profession. The patient-physician relationship is built on trust that enables patients to share intimate details. When deciding how to secure and transmit patient information, clinicians must apply professional judgment, informed by policies set forth by regulators and enumerated in local guidelines.1 Electronic communication of patient information can facilitate clinical care, while mobile technologies and cloud computing boost productivity. However, these technologic innovations introduce new concerns for confidentiality and information security. We review “practice pointers” for clinicians to help them safeguard patient information in the digital age. We will focus on the professional setting while highlighting best practices for personal technology use. Where applicable, we point out current regulatory mandates, highlight grey areas, and offer practical advice for clinicians.