Person: Faris, Robert
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Publication Score Another One for the Internet? The Role of the Networked Public Sphere in the U.S. Net Neutrality Policy Debate
(Berkman Center for Internet & Society at Harvard University, 2015) Benkler, Yochai; Faris, Robert; Roberts, Harold; Etling, Bruce; Othman, DaliaIn this paper we study the public debate over net neutrality in the United States from January through November 2014. We compiled, mapped, and analyzed over 16,000 stories published on net neutrality, augmented by data from Twitter, bit.ly, and Google Trends. Using a mixed-methods approach that combines link analysis with qualitative content analysis, we describe the evolution of the debate over time and assess the role, reach, and influence of different media sources and advocacy groups in setting the agenda, framing the debate, and mobilizing collective action. We conclude that a diverse set of actors working in conjunction through the networked public sphere played a central, arguably decisive, role in turning around the Federal Communications Commission policy on net neutrality.
Publication 2010 Circumvention Tool Usage Report
(2011-12-09) Roberts, Harold; Zuckerman, Ethan; York, Jillian C; Faris, Robert; Palfrey, JohnCircumvention tools allow users to bypass Internet filtering to access content otherwise blocked by governments, workplaces, schools, or even the blocked sites themselves. There are a number of different types of these tools: blocking-resistant tools, simple web proxies, virtual private network (VPN) services, and open HTTP/SOCKS proxies. But every type of circumvention tool provides the same basic functionality — proxying user connections to provide access to otherwise blocked sites. In the following report, we use a variety of methods to evaluate the usage of the first three of these four types of tools to test two hypotheses. First, even though much of the media attention on circumvention tools has been given to a handful of tools — notably Freegate, Ultrasurf, Tor, and Hotspot Shield — we find that these tools represent only a small portion of overall circumvention usage and that the attention paid to these tools has been disproportionate to their usage, especially when compared to the more widely used simple web proxies. Second, even when including the more widely-used simple web proxies, we find that overall usage of circumvention tools is still very small in proportion to the number of Internet users in countries with substantial national Internet filtering.
Publication Censorship 2.0
(MIT Press, 2008) Faris, Robert; Wang, Stephanie; Palfrey, JohnPublication Understanding Harmful Speech Online
(Berkman Klein Center for Internet & Society, 2016-12) Faris, Robert; Ashar, Amar; Gasser, Urs; Joo, DaisyPublication Polarization and the Pandemic: American Political Discourse, March – May 2020
(Berkman Klein Center for Internet & Society, 2020-10-29) Faris, Robert; Clark, Justin; Etling, Bruce; Kaiser, Jonas; Roberts, Hal; Schmitt, Carolyn; Tilton, Casey; Benkler, YochaiBy the middle of March, the Democratic primary had effectively ended and the enormity of the Covid-19 pandemic and its human and economic cost began to sink in. The response to the pandemic had already been thoroughly politicized several weeks earlier such that news and information about the pandemic was mediated by political media systems. While the rest of the American media ecosystem focused on describing the pandemic, its economic costs, and criticizing the president for his response, conservative media presented a thoroughly partisan view of events and proactively defended and supported the actions and inactions of the president. For audiences of conservative media, information about the pandemic was communicated not through politically neutral public health authorities but was instead filtered and propagated through media channels shaped by many decades of partisan politics. The mainstream media coverage of the pandemic that got the most attention was highly critical of the president’s response, which may have deepened the politically-rooted differences in perspectives on the pandemic. Compared to conservative media, there was far greater deference among media sources on the center and left to views and perspectives of public health authorities and experts. This report, based on an ecosystem-wide analysis of political media coverage, spans the period of March, April, and May, when the spread and magnitude of the pandemic in the United States became clear and the response of the government was communicated to the public and debated in the media. In March, coverage of the pandemic dominated political media on both sides of the political spectrum, though significantly less so on the right. The proportion of media attention to the pandemic diminished in April and May on the left. On the right, attention to the pandemic dropped off steeply. In April, conservative media and their audiences devoted substantial attention to coverage of the allegations of sexual harassment by Tara Reade against Joe Biden. In May, there was far more attention in conservative media to relitigating the origins of the Russia investigation under the banner of Obamagate than to the pandemic, which had already exacted a terrible cost and was nowhere near being under control. The collective judgement of the conservative media ecosystem was that this largely unsubstantiated storyline rooted in grievance politics was more deserving of the attention of the American public. For Biden supporters, the drop in attention to Covid-19 was picked up by negative coverage of the Trump administration on other issues. Sanders supporters followed a similar path until the death of George Floyd at the end May took up their attention. This was not replicated in the Biden set. Consistent with our findings in January-February, at the peak of the primaries season, Sanders supporters here too appear more focused on progressive issues, while Biden supporters are largely focused on criticism or rejection of Trump. The basic asymmetric and polarized structure of American political media has changed little over the past several years, and this time period is no exception. The potent role of conservative media in the election victory of Trump in 2016 rested on two distinct factors: first, Trump’s success in securing favorable coverage and strong support in conservative media, and second, the success that conservative media had in influencing media coverage outside of conservative media. The willingness of conservative media and audiences to defend and support Trump is clearly evident during these months. Trump continued to receive strong support in conservative media, which acted to divert, deflect, and reframe negative coverage, despite the rash of negative coverage criticizing the administration’s response to the pandemic. The evidence also points to a further isolation of conservative media in American political discourse and a system less able to shape discourse and coverage outside of its own confines, leaving Americans in more starkly divided epistemic worlds. The administration-friendly narratives about the pandemic and Obamagate got little to no traction outside of conservative media. This finding matches what we found in a prior report in which we describe the inability of conservative media to shape coverage of the Hunter Biden scandal outside of right-wing media during January and February 2020, a pattern that is repeated in October 2020. Neither President Trump nor conservative media have lost their ability to influence the media agenda. For example, in a recent report we describe how Trump was able to create a controversy about mail-in voter fraud that prompted media coverage across the political spectrum. The sexual harassment allegations lodged by Tara Reade against Joe Biden ultimately got a public airing—something conservative media pushed hard on. Despite the fact that the impetus to address this topic came also from the left, the media attention garnered in conservative media was not matched in the center and left. The key difference is that while President Trump and conservative media can still make news, their power to interpret and frame the narrative around key events beyond conservative media is more constrained than in 2016. The asymmetric credibility gap between conservative media and the rest of the media ecosystem appears to have deepened. And professional media seem to succumb less readily to the “bias of balance” problem that had bedeviled much of mainstream coverage of Hillary Clinton’s campaign in 2016. There is plentiful evidence of disinformation in political discourse among partisan media and on social media. The problem is far more acute on the right than the left and considerable attention on the far right is tied to the growing QAnon conspiracy. This development is a troubling symptom of the state of political discourse in the United States and translates into real-world costs. However, the impact of top-down propaganda and disinformation is still a greater problem in the United States, particularly so in relation to Covid-19, as tens of millions of Americans have taken unnecessary risks and helped spread the pandemic because they were misinformed about the dangers of contracting the disease and the value of measures deemed effective by public health authorities in reducing the chance of infection, such as social distancing or mask wearing.
Many people, including public health specialists and the general public, have come to the conclusion that compared to the relative successes of other countries in addressing the Covid-19 pandemic, the United States response has been a failure, costing innumerable lives and leaving tens of thousands with long-term health problems, while deepening and extending the economic and social consequences of the pandemic. A large minority of Americans fundamentally disagree with this assessment. These divergent worldviews, the symptom of a larger epistemic crisis in the United States tied to asymmetrically polarized media systems, greatly complicate efforts to effectively meet such collection action challenges and undermine democratic governance. In this paper, we describe how American media ecosystems are able to sustain such different worldviews and contribute to the mishandling and miscommunication of the pandemic. This report is the second in a series of reports that cover the months running up to the November election.Publication Openness and Restraint: Structure, Discourse, and Contention in Saudi Twitter
(The Berkman Klein Center for Internet & Society, 2015) Noman, Helmi; Faris, Robert; Kelly, Johnreport series, which focuses on key events and new developments in Internet freedom. The report maps and analyzes the structure and content of the Saudi Twittersphere and identifies the communities that coalesce around different political, religious, social, and cultural topics and viewpoints:
This study of the Saudi Twittersphere offers a detailed view of public sentiment and provides insights into the overall structure, discourse, and communities of the network. We look into how users take advantage of the fact that Twitter is an unfiltered media platform to advance their political and social causes. We also examine three case studies centered on issues that received extensive attention on Twitter at the national level during the course of this study.
Publication Partisanship, Impeachment, and the Democratic Primaries: American Political Discourse, January - February 2020
(Berkman Klein Center for Internet & Society, 2020-10-22) Faris, Robert; Clark, Justin; Etling, Bruce; Kaiser, Jonas; Roberts, Hal; Schmitt, Carolyn; Tilton, Casey; Benkler, YochaiThe decisions voters will make at the ballot box on November 3, 2020 will be influenced in no small part by the media coverage of the candidates and issues, including the reporting by journalists, the media personalities and pundits on radio and television, text messages and campaign phone calls, podcasts, political ads, and for many, the incessant flow of social media posts of friends and family. In this report, the first of a series of reports that cover the months running up to the November election, we track political discourse in the United States for January and February of 2020, the period of time just before (Covid-19) began to dominate political discourse. We also describe the longer-term structure of political media ecosystems in the United States that shape public discourse by curating, amplifying, and propagating political stories and narratives to distinct political audiences.
The agenda of political media in January and February 2020 centered on the impeachment of the president, the Democratic primaries, and the killing of Qasem Soleimani. This agenda was picked up throughout the media ecosystem, but there were stark differences across the media camps in the framing and narrative contours applied to these topics, presenting radically different depictions of the underlying evidence, facts, and interpretation of events. These differences between media spheres that often extend beyond spin and emphasis reflect and reinforce the depth and strength of the divide in American politics.
Mainstream media described in great detail the rationale for impeaching the president, while in right-wing media the ‘call was perfect’ and the impetus for impeachment was a concocted charade, a witch hunt, to illegitimately overturn the 2016 election. Mainstream media described a rash decision by President Trump to order a missile strike on General Soleimani that was then sold to the American public on the false pretenses of a clear and imminent threat of attack against United States embassies. Conservative media hailed the killing as a decisive strike against adversaries that has unquestionably increased American security and standing in the world.
While mainstream media coverage devoted similar levels of attention to the Democratic primaries and the impeachment of the president in January, and a majority of their attention to the primary race in February, politically engaged users on social media were more focused on partisan one-upmanship. For Democrats, attention was directed at the impeachment and the missteps of Trump and his administration, and in February, the intervention of Attorney General Barr and the Department of Justice in the sentencing of Roger Stone. Republicans, in turn, focused their attention on time-honored political foes: Nancy Pelosi and the Democratic leadership, Hillary Clinton, and the hostile and biased mainstream media. The patterns of attention on both sides are consistent with a view that negative partisanship plays a dominant role in American politics. Trump supporters on Facebook provided an exception to the pattern of negative coverage where celebratory videos of appearances and events of Trump were popular.
Negative polarization spilled over into the Democratic primary race, which came down to a battle between progressives pursuing a platform of aggressive action on healthcare, climate change, and social and economic justice versus those that put regaining the White House above all else and saw a moderate candidate as a better bet. The media coverage promoted by Sanders supporters placed major focus on the candidate and his policy positions. In contrast, Biden supporters were oriented towards negative coverage of Trump. The outcome of the Democratic race is in keeping with the tenet that negative partisanship dominates American politics.
Conservatives in America appear to have survived the barrage of negative coverage from mainstream media with their partisan perspectives and belief systems intact. This is not because conservative media erected an impermeable barrier against negative coverage from the center and left. Politically engaged conservatives were informed of the damaging coverage, but were unfailingly offered a reinterpretation and reframing of events and a plausible alternative narrative designed to preempt any second thoughts about allegiance to party and president. In deflecting and reframing negative coverage, the tactics employed by conservative media follow a well-developed pattern: downplay the validity of the story; deflect attention to the other side; attack the integrity and motives of sources; reinforce distrust in media outside of the right wing; and invoke a strong partisan framing to activate political identity.
The formidable narrative crafting power of conservative media is employed not as a mechanism for accountability among its participants and leaders and not to police against disinformation and substandard reporting. Instead, it is wielded as a buffer against external influence and against deviance from the party line. This leaves the system vulnerable to misleading and false reporting and to those propagating conspiracies, such as the Gateway Pundit and True Pundit. Hyperpartisan media sources, which thrive on outrage and frequently misinform their audiences, play a prominent role in conservative media. On the left, partisan and hyperpartisan outlets play a much smaller role and less frequently propagate stories unconfirmed by mainstream media.
The biggest change we observe in these first two months of 2020 compared to the election cycle of four years ago is the degree to which conservative media activists have shaped mainstream media coverage. In 2016, right-wing media activists succeeded in influencing mainstream coverage of Hillary Clinton, particularly on the unsubstantiated allegations of wrongdoing associated with the Clinton Foundation, which exacerbated and fed upon coverage of her emails and fueled suspicions of corruption and dishonesty. In the current election cycle, conservative media activists rolled out the same playbook that was so successful in 2016. This time, the corruption allegations were focused on Joe Biden, his son Hunter, and their dealings with Ukraine and China. This story was picked up by mainstream media in 2019, but the core allegation—that Joe Biden pressured Ukraine to remove a prosecutor in order to protect his son—fell apart under scrutiny. By January 2020, while conservative media continued to push out exaggerated and false claims, the dominant mainstream framing of this story had shifted to Donald Trump’s abuse of his presidential power for his own political gain, which overshadowed the well-established and misguided actions of Hunter Biden to cash in on his father’s name. The discredited allegations of corrupt dealings by Joe Biden were getting no play in mainstream media. While conservative media continues to exhibit a remarkable capacity for reframing news coverage to align with the beliefs and perceptions of its core audiences, in January and February of 2020, its power to shape mainstream media coverage was diminished compared to 2016. This is the most notable change we observe and has the potential to alter the electoral calculus in the November election.
Publication Content and Conduct: How English Wikipedia Moderates Harmful Speech
(Berkman Klein Center for Internet& Society, 2019) Clark, Justin; Faris, Robert; Gasser, Urs; Holland, Adam; Ross, Hilary; Tilton, CaseyIn this study, we aim to assess the degree to which English-language Wikipedia is successful in addressing harmful speech with a particular focus on the removal of deleterious content. We have conducted qualitative interviews with Wikipedians and carried out a text analysis using machine learning classifiers trained to identify several variations of problematic speech. Overall, we conclude that Wikipedia is largely successful at identifying and quickly removing a vast majority of harmful content despite the large scale of the project. The evidence suggests that efforts to remove malicious content are faster and more effective on Wikipedia articles compared to removal efforts on article talk and user talk pages.
Publication Beyond the Wall: Mapping Twitter in China
(The Berkman Klein Center for Internet & Society, 2015) Song, Sonya; Faris, Robert; Kelly, JohnIn this paper, we map and analyze the structure and content found on Twitter centered around users in mainland China. This study offers a rare look at the activity of Chinese Internet users on a platform that is largely unregulated by the state and only reachable through the use of tools that circumvent state-mandated Internet filters. For Internet users that reside in mainland China, Twitter offers access to news from around the world and a wealth of ideas and perspectives that might otherwise be unavailable there, as well as a platform for building online communities that is not under direct control of the government. This study of Chinese Twitter — to our knowledge the first such study — offers a unique window into the online activities and global connections of Chinese Internet users who actively circumvent content restrictions. Based on a mixed-methods approach, combining social network analysis and a qualitative review of the content and activity of Chinese Twitter, we are able to map and provide detailed accounts of the topically based clusters that form among these networks. We identify 36 clusters that focus primarily on three areas: politics, technology, and entertainment. From one perspective, the discourse in the politically engaged portions of Chinese Twitter suggests that Twitter serves an alternative public sphere. The political group is formed of journalists, lawyers, human rights activists, and scholars, who are free to discuss topics typically not permitted in China, such as the Tiananmen Square protests, Tibetan and Uyghur issues, political scandals, and pollution. Yet China’s Internet repression is clearly succeeding. Chinese Twitter falls well short of supporting a broadly accessible networked public sphere. The proportion of the Chinese populace with direct access to the debates, communities, and shared resources on Twitter is relatively small, and the avenues by which such discourse might find its way into mainstream political discussion are severely constrained. The firewall between Twitter and the much larger social media platforms in China remains a formidable barrier.
Publication Public Discourse in the Russian Blogosphere: Mapping RuNet Politics and Mobilization
(2010) Etling, Bruce; Alexanyan, Karina; Kelly, John; Faris, Robert; Palfrey, John; Gasser, UrsWe analyzed Russian blogs to discover networks of discussion around politics and public affairs. Beginning with an initial set of over five million blogs, we used social network analysis to identify a highly active ‘Discussion Core’ of over 11,000. These were clustered according to long term patterns of citations within posts, and the resulting segmentation characterized through both automated and human content analysis.
Key findings include:
- Unlike their counterparts in the US and elsewhere, Russian bloggers prefer platforms that combine features typical of blogs with features of social network services (SNSs) like Facebook. Russian blogging is dominated by a handful of these “SNS hybrids.”
- While the larger Russian blogosphere is highly divided according to platform, there is a central Discussion Core that contains the majority of political and public affairs discourse. This core is comprised mainly, though not exclusively, of blogs on the LiveJournal platform.