Overview of a Selection of Existing Accountability Mechanisms for Handling Complaints and Disputes

Abstract

This paper forms part of the research background to a project of the Corporate Social Responsibility Initiative at Harvard University's Kennedy School of Government. The project is focused on accountability mechanisms for resolving complaints and disputes in the business and human rights arena. It aims to examine the strengths and weaknesses of existing complaints or dispute resolution mechanisms in order to highlight lessons to be drawn from their experience, consider how they might be improved and explore what model mechanisms might look like for the field of business and human rights.