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Behavioral Economics and Marketing in Aid of Decision Making Among the Poor

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2006

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American Marketing Association
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Bertrand, Marianne, Sendhil Mullainathan, and Eldar Shafir. 2006. Behavioral economics and marketing in aid of decision making among the poor. Journal of Public Policy and Marketing 25(1): 8-23.

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Abstract

This article considers several aspects of the economic decision making of the poor from the perspective of behavioral economics, and it focuses on potential contributions from marketing. Among other things, the authors consider some relevant facets of the social and institutional environments in which the poor interact, and they review some behavioral patterns that are likely to arise in these contexts. A behaviorally more informed perspective can help make sense of what might otherwise be considered “puzzles” in the economic comportment of the poor. A behavioral analysis suggests that substantial welfare changes could result from relatively minor policy interventions, and insightful marketing may provide much needed help in the design of such interventions.

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I am a Housing, Credit and Budget Counselor and the majority of my clients are low-income. I believe this information is critical for the type of work I do. If I can come to better understand how we behave, be it rationally or irrationally, I can be more effective in my work with my clients. The field of behavioral economics is wonderfully relevant to my work as a counselor. As the information flows from the author's work into my work with clients, I believe they are and will continue to benefit from it. Thank you for making these resources available.
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It helps to document my research about decision making of poor people. I do not have financial resources to buy articles or expensive journals. Thanks